Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: May 1, 2025
1. Introduction
ProManage Cyprus ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or interact with us in any way.
We are a project management services provider based in Cyprus, offering professional services including project planning and execution, team coordination and leadership, and budget and resource management.
This policy applies to all personal information we collect or process about you. Please read the following carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our website and services, including:
Information You Provide to Us
- Personal identification information (such as name, email address, phone number, company name) when you fill out contact forms, request information, or subscribe to our services
- Professional information (such as job title, department, and company name) when you register for our services or request specific information
- Payment information (such as credit card details or billing address) when you purchase our services
- Any other information you provide when you communicate with us via email, phone, or other channels
- Your preferences and feedback relating to our services
Information We Collect Automatically
When you visit our website or use our services, we may automatically collect certain information about your device and usage. This information includes:
- Technical information, including the Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
- Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our website, pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
- Information about your device, including device type, unique device identifiers, and mobile network information
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about the cookies we use and how to manage them, please see our Cookie Policy.
Information From Third Parties
We may receive information about you from third parties such as business partners, subcontractors in technical and payment services, advertising networks, analytics providers, and search information providers. This information helps us provide, improve, and personalize our services.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Improving Our Services
- To provide you with the information, products, and services you request from us
- To fulfill our contractual obligations to you
- To improve our website and services
- To customize the content and user experience on our website
- To develop new products and services
Communication
- To communicate with you about our services, including sending service updates and administrative messages
- To respond to your inquiries, comments, or requests
- To provide customer support
Marketing
- To send you marketing communications about our products, services, events, and promotions (if you have opted in to receive such communications)
- To conduct market research and surveys to improve our services
- To measure and analyze the effectiveness of our marketing efforts
Legal and Security
- To comply with legal obligations
- To enforce our terms and conditions
- To protect our rights, privacy, safety, or property, and that of our clients or other parties
- To detect, prevent, or address fraud, security, or technical issues
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Performance of a Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate Interests: Processing necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests
- Legal Obligation: Processing necessary to comply with our legal obligations
- Consent: Processing based on your specific consent
4. Information Sharing and Disclosure
We may share your personal information with the following parties:
Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, order fulfillment, customer service, and marketing assistance. These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions that may be of interest to you, provided you have given us consent to do so.
Corporate Transactions
If we sell, transfer, or merge parts of our business or assets, your personal information may be transferred to a third party as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our terms and conditions, protect our operations, rights, privacy, safety, or property, and to protect against legal liability.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Our security measures include:
- Encryption of sensitive data
- Regular security assessments and testing
- Access controls and authentication procedures
- Staff training on data protection and security practices
- Physical and electronic safeguards
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Right to Access
You have the right to request information about whether we hold personal information about you and, if so, what that information is and why we are holding or using it.
Right to Rectification
You have the right to request that we correct any personal information about you that is inaccurate or incomplete.
Right to Erasure
You have the right to request that we delete or remove personal information where there is no compelling reason for us to continue processing it.
Right to Restrict Processing
You have the right to request that we suspend the processing of your personal information in certain scenarios.
Right to Data Portability
You have the right to request the transfer of your personal information to you or to a third party in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes or where we are relying on a legitimate interest.
Right to Withdraw Consent
If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us through our website contact form. We will respond to your request within the timeframe specified by applicable law. We may need to verify your identity before processing your request.
7. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we might have any information from or about a child under 18, please contact us immediately.
8. International Data Transfers
We are based in Cyprus, and your information may be transferred to, stored, and processed in Cyprus and other countries where our service providers maintain facilities. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
If you are located in the European Economic Area (EEA), UK, or Switzerland, and we transfer your personal information to countries outside these areas that do not have adequate data protection laws, we will ensure appropriate safeguards are in place to protect your personal information, such as standard contractual clauses approved by the European Commission.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Last Updated" date at the top of the policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after the changes have been made will constitute your acceptance of the changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or would like to exercise your rights regarding your personal information, please contact us through our website contact form.